mtms Messaging
Event messaging that reaches the right people.
Automate confirmations, reminders and operational updates, segment recipients and communicate through email, SMS, WhatsApp and other supported channels.
From registration confirmation to last-minute event updates, mtms Messaging helps you communicate with the right audience at the right moment. Use automated workflows, targeted recipient groups and multiple communication channels from one central platform.
Core functionalities
Multi-channel communication
Send messages via email, SMS, WhatsApp and other, supported channels from one central platform.
Automated workflows
Trigger confirmations, reminders and follow-up messages based on registrations, status changes or defined events.
Audience segmentation
Target messages by guest group, status, category, event or other defined attributes.
Templates & branding
Create multiplingual, branded message templates for recurring communication.
Interactive communication
Use chatbots, surveys and structured responses for information, feedback and engagement.
Delivery & response
Monitor message status, responses and selected channel activity where supported.
Communicate every important update - on every channel
Reach your audience across the channels they use most. From confirmations to last-minute updates - keep everyone informed in real time.
SMS / text
Telegram
Messenger
Signal
Core functionalities
Centralized inbox
Manage incoming conversations and enquiries from supported channels in one place
Intelligent routing
Forward messages or conversations to the right team or existing email workflow.
Automated messaging
Trigger event-specific communications based on actions, status changes or schedules.
Audience messaging
Segment recipients and target messages using event and participant data.
API messaging
Connect external systems and trigger high-volume or transactional communication trhough API.
Interactive campaigns
Run surveys, polls, competitions and other structured communication formats.
Messaging in real-world operations
The inhibition threshold to contact us is particularly low on WhatsApp and, against all expectations, the channel is used with pleasure across all age groups.
Dana Fritz
Customer Center GASAG AG
During the live broadcast, listeners are also encouraged to send in their opinions via WhatsApp voice message. The WhatsApp channel has several advantages for Ö3.
Albert Malli
Deputy Station Manager Ö3, Head of New Media
Built for faster, more personal customer communication
Reach the right audience
Target communication using event, guest and registration data.
Reduce repetitive communication
Automate confirmations, reminders and recurring updates.
Respond faster
Bring supported communication channels and incoming requests into one central workflow.
Built for every stage of your event communication
Registration
Confirm submissions and request missing information
Accreditation
Communicate approval status, badge information and operational updates.
Guest Management
Send invitations, RSVP reminders and personalised guest information.
Ticketing
Deliver tickets, purchase confirmations and event reminders.
Live Operations
Send urgent updates, access changes or schedule information.
Post-event
Collect feedback and send follow-up communication.
Extend your setup
Combine Messaging with Guest Management, Accreditation, Ticketing and additional event workflows to automate communication based on real-time event data.
Tell us about your event
Share a few details about your event and requirements. Our team will get back to you to discuss the right setup for your project.
No commitment. We'll get back to you personally.
By submitting this form you agree to our Privacy Policy.