Accreditation Management Ryder Cup
2023
The 2023 Ryder Cup in Rome, Italy, stands as one of the most prestigious and high-profile events in global golf. With project preparation beginning in June 2022, the tournament required a world-class accreditation system to manage approximately 20,000 participants—including players, caddies, media, sponsors, and staff. We partnered with Ryder Cup Europe to deliver a comprehensive, secure, and scalable digital accreditation solution that ensured seamless operations from initial registration through event execution in September 2023.
Industry
Sports Events /
Golf
Project Type
Event Accreditation,
Digital Participant Management
Period
Project preparation started June 2022,
Event in September 2023
Project Overview | Key Facts
The Ryder Cup is one of the most prestigious events in professional golf, showcasing the best players from Europe and the United States in a high-profile, biennial team competition. The 2023 Ryder Cup was hosted in Rome, Italy, bringing together elite golfers, extensive international media coverage, numerous sponsors, and thousands of spectators from around the globe at the Marco Simone Golf Club.
Project preparation for the 2023 Ryder Cup began in June 2022. The event required a sophisticated accreditation system capable of handling approximately 20,000 accreditations, involving a rigorous two-stage approval process for each participant, first by contract managers and subsequently by the dedicated accreditation team.
Our comprehensive accreditation solution featured advanced technologies such as cloud-based management software, UHF-encoded accreditation cards, and secure access control systems utilizing both UHF scan stations and QR code validation. Additionally, each participant was assigned specific workdays, ensuring their accreditation allowed venue access only on designated days, significantly enhancing security. Participant photos were integrated into the system, allowing security personnel to visually verify identity and prevent unauthorized accreditation usage.
We also provided an API with the onsite internet provider, using a combination of an accreditation-related TAN and participant birthdays as secure credentials for internet access.
During the event phase in September 2023, our team provided extensive onsite support, ensuring seamless operations, enhanced participant experience, and maximum security effectiveness. Our innovative accreditation system notably improved efficiency and operational effectiveness, contributing substantially to the success and smooth execution of the 2023 Ryder Cup.
Project Goal
Implement efficient, secure, and seamless accreditation for players, caddies, event staff, media, sponsors, and guests attending the Ryder Cup 2023 in Rome.
Scope
- Accreditation process with two-stage approval system involving contract managers and dedicated accreditation team
- Card printing with UHF-RFID Long Range encoding for approximately 20,000 accreditations
- Access control managed through UHF scan stations and QR code validation
Individual assignment of workdays to participants; accreditation valid only on designated working days - Display of participant photos on scanner application for visual verification by security personnel, preventing unauthorized use of accreditation
- API to internet provider to secure safe credentials for internet access for each accreditation holder
- Comprehensive on-site support during event phase in September 2023
Results
✓ Streamlined accreditation processes ensuring smooth participant experience
✓ High accuracy and security standards achieved
✓ Effective real-time management and validation across multiple access points
“Their work on the Ryder Cup has been instrumental—supporting us in delivering a seamless accreditation process for one of the most high-profile events in global sport. Together, we developed a custom-built portal tailored to the scale and complexity of the event, and the MTMS team worked tirelessly to implement enhancements ahead of schedule. Their on-site support was exceptional—responsive, solutions-focused, and consistently calm under pressure. From software to hardware upgrades, their commitment to quality and service played a key role in the success of the tournament.”
Detailed Project Information
Challenges
- High volume accreditation handling for a major international event
- Complex approval processes involving multiple stakeholders
- Ensuring security and correct participant access for specific days
Solution Approach
- Implemented a two-stage approval workflow for enhanced security
- Dedicated on-site team to support event operations
- Customized workday assignment feature to ensure valid accreditation access
Technologies
- Private-Cloud-based accreditation and registration software
- Mobile access control via UHF technology and QR code validation
- Card printing with advanced UHF encoding
Special Features
- Customizable approval and accreditation processes tailored specifically for Ryder Cup needs
- Robust on-site support ensuring seamless operational continuity throughout the event
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