Accreditation Management for DP World Tour

Since Season 2022

Since our initial trials in 2021, we have been proud to partner with the DP World Tour (formerly the PGA European Tour) to modernize their accreditation and participant management operations. As one of the world’s premier professional golf tours, the DP World Tour hosts tournaments across multiple continents, attracting thousands of players, caddies, media personnel, sponsors, and guests each season. We deliver a comprehensive, cloud-based accreditation solution that supports 15–20 events annually, ensuring secure, efficient, and scalable access management for every tournament.

Industry

Sports Events / Golf

Project Type

Season and Tournament Accreditation, Participant Management

Period

Since Season 2022
(initial trials conducted in 2021)

Project Overview | Key Facts

The DP World Tour, formerly known as the PGA European Tour Group, is one of the premier professional golf tours globally. It is organized by the British PGA European Tour, which also manages prestigious events such as the Challenge Tour, Legends Tour and other competitions across multiple continents including Europe, Asia, and Africa.

Originally focused primarily in Europe, the DP World Tour expanded globally in 2022 through an intensified partnership with the Dubai-based logistics company DP World. This strategic collaboration significantly increased the tour’s international reach and boosted prize funds, exceeding $200 million, with notable tournaments held across Asia, Africa and the Middle East. Each season, the Tour attracts top international players, extensive media coverage, sponsors, and thousands of visitors.

In the 2023 season, the DP World Tour featured 44 tournaments in 27 countries. Players benefit from a guaranteed minimum earning system, multiple qualification pathways- including the Qualifying School, Challenge Tour’s Road to Mallorca, and the Race to Dubai – and diverse event locations.

Since 2022, following trial events in 2021, our accreditation system has supported between 15 and 20 events each season, including selected events from the Legends Tour and Challenge Tour as well. Managing over 5,000 seasonal participants along with tournament specific accreditations, our comprehensive accreditation solution features cloud-based software, UHF-encoded accreditation cards, QR code access control, a customized registration process for player and their entire parties, and an integrated dining management system.

These innovations have resulted in an improvement of accreditation efficiency, significantly enhancing security, operational effectiveness, and participant experience across all managed events.

Project Goal

Deliver secure, streamlined, and digitally advanced accreditation processes, effectively managing diverse groups including players, caddies, event staff, media personnel, and player guests globally.

Scope

  • Season passes and event specific accreditations
  • Global centralized registration and accreditation
  • Management of various participant groups through dedicated manager portals
  • Customized Player and Guest accreditation process simplifying management for players’ families and guests.
  • Individual event configuration and setup tailored to each tournament
  • Card printing with UHF encoding during print
  • Access control through UHF-RFID-Long Range Scan Stations and QR Code validation
  • Integrated dining management module:
    • Specific groups assigned meals for the tournament week
    • Accreditations scanned in dining areas to verify eligibility for staff dining

Results

✓ Accreditation process times significantly reduced

✓ High satisfaction rate from participants and stakeholders

✓ Seamless execution across multiple international events

“We have built a strong and trusted relationship with the team at MTMS since 2021. Working closely together, we’ve developed a custom accreditation portal that is now an essential part of our operations. The MTMS team has consistently gone above and beyond to implement system enhancements tailored to our evolving needs. Their support has extended beyond software, with upgrades to our on-site hardware that have greatly improved efficiency and reliability at events. Their responsiveness, technical expertise, and collaborative approach make them a valued partner in our delivery.”

Penny France
Head of Accreditation, DP World Tour & Ryder Cup

Detailed Project Information

Challenges

  • Complex international events requiring flexible, customized solutions
  • Efficient handling of diverse participant groups and their unique requirements

Solution Approach

  • Implementation of a customized accreditation portals based on our core system
  • Customized Player Guest process tailored specifically for player families and guests
  • Integration of our dining module for streamlined management of meal allocation and dining area access control

Technologies

  • Private-Cloud-based accreditation and registration software
  • Mobile access control via UHF technology and QR code validation
  • Single step card printing with advanced UHF encoding

Ready to future-proof your event?

Digitalise your event management with smarter, connected solutions.
Let’s talk about your event, your challenges and how we can build the right solution for you.